BOOKING POLICY
All new clients MUST schedule a consultation prior to any services being rendered
BUSINESS HOURS -> Tuesday - Sat 8:30am- 6:30pm Last appt. at 2pm or 5pm.
Interlocks/Sisterlocks Establishment Days on Sundays & Mondays will incur an additional $150 after hrs fee
Consultations on Tue-Sat
Regular Maintenance Tuesdays - Saturdays
Before booking please make sure my working hours accommodates your scheduling needs.
Current Clients : If you don't see any availability please email me for possible cancellations.
Additional $25 Fee for appts that are scheduled after working hours or days off.
Future Sisterlocks Establishments Currently accepting new clients for establishments and reties..
$25 Late Fee after 15 minute grace period. After 30 mins appt will be rescheduled/cancelled.
$50 Fee - For CANCELLATIONS/RESCHEDULED Appointments less than 24hrs or NO CALL/ NO SHOWS.
Fees DUE BEFORE BOOKING any other services.
Deposits are only good for one rescheduled appt.
Sisterlocks Self Retightening Classes are available upon request
All sisterlocks Services are non-refundable
Looking forward to "locking" with you.
SHIPPING & RETURNS
Shipping Policy
At The Beauty Collective Salon, we provide on-site services only, and no shipments are made for service-related purchases. However, if you purchase any products or sprays from our salon, we can arrange shipping to your specified address.
Please note the following regarding our shipping policy:
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Turnaround Time: We strive to process and ship product orders promptly. However, we request your understanding that we cannot control the shipping carrier's methods or guarantee their delivery timeframes. Please allow for a turnaround time of 2-3 weeks for shipping to be completed.
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Communication: Once your product order is placed, we will keep you informed regarding the progress and status of your shipment. In case of any unexpected delays or issues, we will notify you promptly and work to resolve them as efficiently as possible.
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Shipping Costs: Shipping costs will be calculated and added to your total order during the checkout process. The shipping charges will depend on the weight, dimensions, and shipping destination of your order.
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Delivery Responsibility: Once your order has been shipped, we transfer the responsibility for its delivery to the shipping carrier. Any issues or concerns related to the delivery should be addressed directly with the shipping carrier.
We appreciate your patience and understanding regarding our shipping policy. If you have any questions or require further assistance regarding product shipping, please don't hesitate to contact us. We are here to provide you with excellent service.
Thank you for choosing The Beauty Collective Salon.
RETURN & EXCHANGE POLICY
Return Policy
All sales, including Sisterlocks services, are final at The Beauty Collective Salon. Services provided, including Sisterlocks, are deemed non-refundable at the time of purchase. By proceeding with the purchase, you agree to our non-refund policy. Please discuss any issues with the stylist who rendered the services. We appreciate your understanding and value your feedback to ensure your satisfaction. Thank you for choosing The Beauty Collective Salon.
FAQ
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What is Sisterlocks?Sisterlocks is a natural hair management system that allows people with tightly-textured hair to take advantage of wide range of today’s hairstyles without having to alter the natural texture of your hair nor add extensions.
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How much does Sisterlocks cost?The cost of Sisterlocks vary on the length, density and sometimes texture of your hair. The initial cost of Sisterlocks can seem expensive due to the love and time it takes for them to be established. However the regular maintenance can be less expensive compared to other hair care practices.
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How long does it take to establish Sisterlocks?The time it takes to establish also varies depending on the length and density of hair. However it normally takes 2 days to establish Sisterlock
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Can I get Sisterlocks if I have relaxed hair?Yes, although the transition will take more time, your hair care professional who is trained in SisterlocksTM techniques can help you make that transition. Your styling options will increase as your natural texture grows out.
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Can I add extensions to my Sisterlocks?Adding extensions to Sisterlocks is not recommended and it is not condoned by the home office. If extensions are added to your Sisterlocks you may risk the integrity of your Sisterlocks. Although easier said than done, please embrace "your" journey and watch your hair grow beyond your expectations.
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Once I get Sisterlocks, can I change hairstyles?"Of course! Sisterlocks offer so much versatility. You can style your hair in braids, twists, updos, ponytails, curls, and even do nothing at all.
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Can I install/retighten Sisterlocks myself?It's recommended that a Sisterlocks Consultant or Trainee that has taken the official training class and currently listed on the Sisterlocks website provide you with Sisterlocks. Unfortunately there are people out here claiming that they "know" how to do Sisterlocks without ever taken the training and taking advantage of people. So please do your research. Once your Sisterlocks are 6 months and have settled you have the opportunity of taking the retightening class. It's recommended that you take the official Sisterlocks Self Retightening class by an R-Certified Consultant or the Sisterlocks Office to keep the integrity of your Sisterlocks.
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Will Sisterlocks cause my hair to break or thin?There are a lot of factors that can cause your hair to break or thin but it's not the Sisterlocks themselves. It depends on your consultant/trainee retightening your hair properly and not too tight. It also depends on the client keeping up with the appropriate retightening schedule. Also keep in mind certain medications, health conditions, and genetics can be a factor, as well as deficiencies in supplements, vitamins, protein, or iron, etc.
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Can I color my Sisterlocks?It's recommended that you wait until your Sisterlocks have settled/matured before coloring your hair. Due to the chemical process that takes place during color you want to make sure your Sisterlocks are mature so that you can proceed with the necessary treatments to take care of your colored Sisterlocks. Please note that coloring your Sisterlocks can alter your hair texture.
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How often should I get my Sisterlocks retightened?You should retighten your Sisterlocks every 4-6 weeks. I don't recommend going past 8 weeks. It's important to remain on a consistent schedule to keep the health and integrity of your Sisterlocks.
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How long will it take for my Sisterlocks to mature?There is no set date on when your Sisterlocks will mature however it really depends on what you do and don't do as far as taking care of your Sisterlocks. Also length, and texture are factors of when your Sisterlocks will mature.
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Are Sisterlocks permanent?No. Sisterlocks can be taken down, however it is a very tedious process. Not to mention the time and money that is vested in starting your journey will be wasted. You do not want to start this journey with the intention of taking your Sisterlocks out. Think of Sisterlocks being a lifestyle.
COVID-19 Pre-Cautions and Advisory
1. Must complete Exposure Risk Questionnaire.
2. Must be symptom free.
3. Must use hand sanitizer or wash hands upon entering.
4. Must wear face mask (before entry) and possibly gloves (after cleaning hands) the entire salon visit.
CDC website has mask tutorials if needed.
5. Do not bring extra items in salon (large bags, personal computers/tablets, food/drinks etc).
6. Please limit use of cash. You may also use credit/debit cards and Square ($3 fee).
Cash may be accepted if the previous options are inconvenient
7. ABSOLUTELY NO GUESTS/CHILDREN ARE ALLOWED INSIDE BUILDING UNLESS BEING SERVICED
Exposure Risk Questionnaire
Based on the answers you provided, current recommendations are to continue practice social distancing and watch for symptoms. Help is available. Get the latest information at the CDC website or the Florida Health Department website.